Is AVE a true measure of PR?

Ross Bethell
April 4th, 2016
blog

With various advancements and developments in the PR world, debates around Advertising Value Equivalents (AVE) continue. The truth is, AVEs simply haven’t disappeared, despite widespread doubts about their value. This is because marketing managers often struggle to grasp that PR isn’t just free publicity and cannot be measured by traditional column inches, especially in today’s digital age. However, the PR landscape is evolving quickly, and in this new environment, AVEs are becoming less relevant. Here’s why:

The Rise of Data-Driven PR

Big data now shows the real return of PR programs. Data scientists and marketing analysts have joined the PR measurement conversation, revealing PR’s impact on business outcomes. Today, some organizations are pinpointing exactly where PR fits in to show meaningful returns on investment. In place of AVEs, we’re seeing the rise of custom media quality indexes that evaluate media coverage based on research-backed elements proven to drive specific results or meet objectives.

Shifts in Business Goals and Accountability

Big numbers trigger bigger suspicions: Unfortunately, some PR agencies still report inflated AVE numbers, and marketing managers are increasingly skeptical of the large AVE figures and impressions often reported. Now, data scientists have a seat at the table, making data-driven decisions about the marketing mix, and inflated numbers are being questioned and even discarded.

Tracking Conversions to Showcase PR’s Real Value

Correlating PR activity to conversions provides a straightforward way to demonstrate PR’s revenue potential. The best AVEs can do is show the hypothetical cost to achieve a given level of exposure, often disregarding actual impact. Most business leaders today prefer tracking real revenue and cost-effectiveness over hypothetical figures.

Forward-thinking companies align PR metrics with actual business goals. In some regions, clients may still focus on achieving “column inches”—which is all that AVEs measure—especially in an era when digital space is virtually unlimited. Yet, most organizations define PR goals as “increased awareness,” “higher consideration,” “generating qualified leads,” or “improving reputation,” which directly support business growth.

With more affordable tools for survey research, such as SurveyMonkey, it’s now easier to set up A/B and pre/post-tests to gauge PR’s influence on messaging and perception. For example, PR for gyms can benefit from these tools to track the effectiveness of campaigns and optimize messaging. Conversions and CRM systems help track leads from PR efforts through to a sale, giving valuable data on PR’s ROI. By emphasizing cost-efficiency over outdated metrics like AVE, PR for specific industries can clearly demonstrate their value and drive growth.

We may be dealing with AVEs for a while longer, but as more professionals rely on data-driven insights, those holding onto AVE metrics will need to adapt. The increasing reliance on precise data is gradually replacing AVEs, and the industry is moving toward more meaningful metrics.